Refund policy
Return & Refund Policy
Thank you for shopping with us! We want to make sure you are completely satisfied with your purchase.
CANCELLATION POLICY
You may request an order cancellation within 24 hours of placing your order. After 24 hours, orders enter production and cannot be canceled or modified.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your product arrives damaged, defective, or you receive the wrong item, please notify us within 30 days of delivery.
To request a replacement or full refund:
-
Contact our support team at barklabstudiosupport@gmail.com
-
Provide your order number and clear photos/videos showing the issue with the item.
Once verified, we will process a replacement or a full refund to your original payment method at no extra cost to you.
RETURNS & CHANGE OF MIND
Because our orders are processed directly through fulfillment partners, we cannot accept general returns for buyer's remorse. Please review product specifications before completing your order.
LOST OR STOLEN PACKAGES
We are not responsible for packages delivered to an incorrectly provided address or package stolen after delivery verification by the postal carrier. Please double-check your shipping details at checkout.